Thrive Northcote

Terms & Conditions

1. Agreement

You agree to the following Terms and Conditions.

2. Minimum Age

Participants must be at least 16 years old. Those under 18 need parental or guardian written approval to train at the facility.

3. Health Responsibility

Members warrant they’re physically fit and aware of any medical conditions preventing exercise. The instructors don’t provide medical guidance, and members release any certified trainer or directors of Thrive Northcote from liability for injuries.

4. Payment Structure

Membership fees are paid in advance, weekly, by direct debit from a bank account or credit card.

5. Member Obligations

Members must ensure their account can accept direct debits with sufficient funds available on payment days.

6. Failed Payments

Non-payment results in class access suspension until any outstanding balance has been paid or updated account information is provided.

7. Suspensions & Cancellations

Suspensions:

  • Free of charge with 7 days’ notice (email: info@thrivenorthcote.com)
  • Minimum 7 days, maximum 8 weeks per block
  • Must align with weekly billing cycles
  • Extensions require advance notice

Cancellations:

  • Require 14 days’ notice from next billing date
  • Two payments continue during the notice period before termination

11. Image Use

Members consent to video/photo capture for social media and promotional content.

12. Policy Changes

The facility reserves the right to modify terms without prior notice, posting updates on their website or through appropriate channels.